Returns
Please email Pat at customercare@indiansummerco.com
How do I return an item?
Returns please post back to:
PO BOX 457
Dunsborough, WA
6281
REFUND POLICY
At Indian Summer Co we do our best to ensure that you are 100% satisfied with your purchase. We treat each customer on an individual basis providing as much information on fits, fabrics and accurate size charts.
Full Priced Items.
Are returned to us within 21 days of delivery.
Are returned in original condition – unworn, unwashed with tags attached.
No damage torn on clothing while trying on.
If item quality review is approved, full price items can be exchanged for a credit note to spend in our beautiful online store.
Customers are responsible for return shipping on these items & will not be refunded the original shipping amount.
For hygiene purposes, we are unable to accept refunds on swim, intimates or earrings.
Exchanges
Are returned to us within 21 days of delivery.
Are returned in original condition – unworn, unwashed with tags attached.
No damage torn on clothing while trying on.
If item quality review is approved, full price items can be exchanged for a credit note to spend in our beautiful online store.
Customers are responsible for return shipping on these items & will not be refunded the original shipping amount.
Sale items
All sale or discounted items are considered final and will not be accepted as returns for change of mind or the wrong size chosen.
How do I return an item?
Please note the following conditions for returns
Australian online orders with FREE SHIPPING will have $10 deducted from the credited amount (cost to send your order originally).
International online orders with FREE SHIPPING will have $30 deducted from the credited amount (cost to send your order originally).
The cost of the return shipping is at the customer’s expense and is non – refundable.
Refunds will take up to 48hours to appear in your bank Account, this depends on your own bank.
Credit Notes:
Credit notes are issued, within 48 hours of Indian Summer Co receiving your return.
You will receive a credit note emailed to you for the value of the returned garment/s (minus shipping)
Credit notes are final and cannot be redeemed for a refund once requested or initiated. Credit notes are issued with a 6-month expiry from the date of issue.
